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FREQUENTLY ASKED QUESTIONS

Lock Out Policy 

If we are unable to access the home upon arrival, turned away at the door, or appointment canceled the same day, a fee equal to the full-service price will be charged to the card on file. 

POLICIES

Cancellation Policy

Please note that if service is canceled with less than 48 business hours' notice, a cancellation fee equal to half the service price will be charged to the credit card on file.

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